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Why is the hair so fairly priced?We believe that everyone deserves access to high-quality hair without breaking the bank. We work directly with our manufacturers to cut out unnecessary middlemen and pass those savings on to our customers.
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What is the quality of your hair?Our hair is 100% human hair, with each bundle carefully selected and inspected to ensure the highest quality. We offer a variety of textures and densities to meet your styling needs.
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How many ounces come in a bundle?Our bundles come in 3.5 to 4-ounce weights.
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How many bundles do I need to complete a traditional sew-in?The number of bundles needed for a sew-in will depend on the desired length and fullness. We typically recommend 2-3 bundles for lengths up to 18 inches and 3-4 bundles for longer lengths or fuller styles.
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What is your return or exchange policy?ALL SALES ARE FINAL! We do not offer refunds, but we do offer exchanges for products of equal or greater value within 14 calendar days of purchase. We will only EXCHANGE items AS PURCHASED in the original packaging. We will not accept any merchandise that has been ALTERED, COLORED OR SHAMPOOED. Please see our Shipping and Returns Policy for more information.
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How long does it take to ship my order?Processing time depends on the shipping option you choose, with the exception of backorders (out of stock), in which you will be notified. Backorders may take 3-4 weeks to be shipped out. Please allow 1-2 business days for orders to be processed before shipping.
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What are the shipping options available?We offer standard shipping ($11.95), priority shipping (2-3 business days), and express shipping ($37.95).
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How long does standard shipping take?Standard shipping takes 5-9 business days for you to receive your order.
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How long does priority shipping take?Priority shipping takes 2-3 business days for you to receive your order.
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How long does express shipping take?Express shipping takes 1-2 business days for you to receive your order if you order before 11am.
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Will I receive a tracking number?Yes, after your package is mailed you will receive a tracking number.
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How long does the hair typically last?With proper care and maintenance, our hair can last up to 12 months or longer.
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Can the hair be colored?Yes, our hair can be colored or lifted to achieve your desired look. We recommend consulting with a professional stylist to ensure proper application and maintenance.
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What colors does the hair come in?Virgin hair only comes in it’s natural colors of the donors, which are usually light to dark shades of natural brown. We will TRY to match the best we can. We do not guarantee color matching.
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What is the difference between the six different types of hairs?Our hair is available in six different types: Cambodian- Light weight fine texture of hair, dull in appearance and coarse in texture. Cambodian hair gives the appearance of being thick while providing volume. Peruvian hair is soft and silky with average thickness and density. Peruvian has the ability to blend with the majority of textures of hair. Malaysian hair is thick, luxurious and comparable to Brazilian hair in thickness and density. It will be slightly shinier and softer than Brazilian hair and offer body to your style. Brazilian hair is known for its fullness and body. Brazilian hair has been on the market the longest. Indian hair is versatile and blends well with most hair types. It is the finest, silkiest texture of hair we offer. It is shiny and provides volume. Amazon- Is exclusive to our brand. The hair will be double drawn, thick and full. The hair will have up to 90% of the baby hairs pulled out and provide you with noticeably fuller looking ends.
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Will my hair wave up again after I straighten it?Yes, our hair is 100% human hair and can be restyled to your liking with proper care. We recommend using heat protectant when styling with heat tools.
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Can I cut the weft?Our wefts are not meant to be cut, and if you need to cut your weft, we recommend sealing the ends so that hair will not shed at the point of cut.
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